Disaster preparedness in human service organisations.

What is it about?

This chapter focuses on the organisational context of disaster preparedness and presents a model of disaster preparedness designed to enhance resilience in human and community service organisations. The ULTRIS model of disaster resilience emerged from a participatory research project. The co-designed model represents the multidimensional nature of organisational disaster preparedness as follows: (U) understanding the role of human service organisations; (L) local community context; (T) team preparedness; (R) relationship building; (I) implementing policies and procedures; and (S) service user preparedness.

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Photo by Helena Lopes on Unsplash

Photo by Helena Lopes on Unsplash

Why is it important?

During times of disaster, human service organisations usually experience greater demand for their services, so having the capacity to maintain services during times of disruption is important. Using the ULTRIS model as a reference point, human service organisations develop contextually relevant policies and procedures to support service continuity in times of disaster and/or service disruption