What is it about?
Experiences of burnout among mainly non-patient-facing health systems' employees was studied using a burnout survey with 67 and interviews among 23 employees. The survey results were summarized, and four interview themes were found. The interviews revealed that the COVID-19 pandemic, a high and increased workload, and volatility drive burnout. However, participants used a variety of coping strategies. The study reveals practical ways for organizational leaders to address burnout.
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Why is it important?
Previous studies about burnout focus on mainly nurses and physicians. However, this study extensively examines non-patient-facing health systems' employees' experiences with and perspectives on burnout, including how burnout is being addressed by organizational leaders.
Perspectives
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This page is a summary of: Experiences of Burnout among Health Systems’ Employees: A Mixed-Methods Study, Journal of Human Resource and Sustainability Studies, January 2023, Scientific Research Publishing, Inc,,
DOI: 10.4236/jhrss.2023.113031.
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