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The paper is a product of work initiated by Anil Pandya and later joined by Nikhilesh Dholakia, who has a long history of information technology work at the University of Rhode Island (URI).

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This page is a summary of: Conceptualizing B2C Businesses as a New Category of Services, Journal of Electronic Commerce in Organizations, January 2005, IGI Global, DOI: 10.4018/jeco.2005010101.
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