The Link Between Knowledge Sharing and Organizational Performance

  • Empirical Evidence From the Czech Republic
  • Zuzana Crhová, Jana Matošková
  • International Journal of Knowledge Management, July 2019, IGI Global
  • DOI: 10.4018/ijkm.2019070101

Knowledge sharing and organizational performance

Photo by Adeolu Eletu on Unsplash

Photo by Adeolu Eletu on Unsplash

What is it about?

This article examines the relation between knowledge sharing and three dimensions of organizational performance: innovativeness, financial performance and the use of human recourses. The study uses data from a sample of 112 employees from the Czech Republic. The findings provide evidence that knowledge sharing is significantly related to organizational innovativeness, employees’ engagement, and the perceived benefits of knowledge sharing. However, there was no statistically significant correlation between knowledge sharing and financial performance. The results highlight that if a competitive advantage is built on innovativeness, then bilateral communication between supervisors and their subordinates, including the communication of the top management’s intentions and employees’ ideas, is essential because it facilitates knowledge sharing among employees.

Why is it important?

Despite a general assumption that knowledge sharing among employees is vital for achieving a competitive advantage, only limited evidence has been provided to support it. This study examined three dimensions of organizational performance and the extent of KS. The findings indicate that KS is important for innovativeness. The extent of KS is also connected with employee engagement. However, a positive relationship between the extent of KS and financial performance was not found in this study.


Dr. Jana Matošková
Tomas Bata University in Zlín

This study addresses three dimensions of organizational performance (innovativeness, financial performance, and efficiency in human resource use) at the same time, which is not common in research studies, but such an approach offers new possibilities for comparisons. Furthermore, in contrast with many other studies, the analysis of organizational financial performance is based on data gained from official financial statements.

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The following have contributed to this page: Dr. Jana Matošková