What is it about?
Using the product and services innovation failures literature, this paper develops a framework to help understand why so many Internet-based business-to-consumer (B2C) “dotcom” companies failed to fulfill their initial promise. Viewed collectively, B2C dot.com crashes constitute an initial wave of failure of an entirely new class of technology-driven services. The failing dotcom firms never managed to develop sensible business strategies for such new services.
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Why is it important?
In March 2015, about 15 years after the dotcom crash, the Nasdaq tech stock index crossed the 5000 mark again - gingerly and with some furtive look back to the year 2000. The current period is a good time to revisit the classic dotcom crash analyses offered by Anil Pandya and Nikhilesh Dholakia.
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This page is a summary of: B2C Failures, IGI Global,
DOI: 10.4018/978-1-59904-105-6.ch010.
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Resources
Dotcom to Great Recession... Making the Connections
Nikhilesh Dholakia (in collaboration with Anil Pandya) and Romeo Turcan had both been independently working with issues relating to Internet Dotcom bubble formation and burst... this TBRP project links the fundamentals of bubble processes in technology, finance, and many other contexts.
Google Scholar Page: Ruby Roy Dholakia
Rich portal into 3 decades of research into tech-markets-strategies-cultures-and-consumers, done at the University of Rhode Island (URI), led by Ruby Roy Dholakia, with publications by her and her local and global research collaborators. Also visit the related Google Scholar page of Nikhilesh Dholakia to see works with a greater focus on consumer culture issues in information and communication technology settings.
Dotcom Crash: Will 2015 be a replay of 2000?
The so-called “dotcom crash” of 2000, when technology and especially e-commerce company stock price valuations plunged in a precipitate fashion, continues to fascinate scholars, practitioners, investors, and market analysts.
Dotcom Crash: Historical Account
The so-called “dotcom crash” of 2000, when technology and especially e-commerce company stock price valuations plunged in a precipitate fashion, continues to fascinate scholars, practitioners, investors, and market analysts.
Curated Travel, Curated Shopping: A New E-Biz+Physical-Biz model
Sustainable Survivor or Flash-in-the-Pan?.... Reviewing, recommending and sharing are popular online activities that shape platforms, social sites, and merchant sites. This venture illustrates a new twist that combines e-biz and physical travel and tourism. It uses the approach of curated selection and presentation of sights, activities, places, happenings, merchants and products.
Dotcom Redux: Nasdaq crosses 5000 again
Nostalgic look back are fun, of course... but also a good time to revisit the analyses of the "dotcom crash" that Anil Pandya and Nikhilesh Dholakia have offered in their papers.
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