What is it about?
This study offers not only the first comprehensive analysis of the use of the ambidexterity concept but also a rationale for why it should be more widely used in travel, tourism, hospitality, leisure, and event research.
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Why is it important?
The results show that (1) ambidexterity is scarcely used by researchers, (2) most papers are based on empirical data, and (3) all empirical studies were done either in Europe or in Asia. Moreover, scholars have focused on three main outcomes: sustainability, human resources performance, and market performance.
Perspectives
Writing this article was a great pleasure as it has co-authors with whom I have had long standing collaborations. This article opens new avenues of research collaboration.
Tan Vo-Thanh
Excelia Business School
Read the Original
This page is a summary of: Organizational Ambidexterity in Tourism Research: A Systematic Review, Tourism Analysis, March 2020, Cognizant Communication Corporation, DOI: 10.3727/108354220x15758301241701.
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