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This page is a summary of: Evaluation of the level of service users for the Ketapang–Gilimanuk Ferry Service during the Covid-19 Pandemic Using the Customer Satisfaction Index and Importance Performance Analysis, Reka Buana Jurnal Ilmiah Teknik Sipil dan Teknik Kimia, September 2022, Unitri Press,
DOI: 10.33366/rekabuana.v7i2.3971.
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