What is it about?

Clinical benefits of integrating a quick easy to use tool to help predict behavior and facilitate diabetes education and population management.

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Why is it important?

Based on need to improve health outcomes of people with diabetes - understanding the growing prevalence of population and limited resources. The focus of work is improving the efficiency in offering self management support (SMS) to persons with diabetes. Chronic care model suggests that by focusing on clinical information systems and decisions support tools, we can influence providers toward productive encounters and thus improve outcomes. This has been the primary focus of in the health care system over the past decade. Chronic care model also suggests that by focusing on self-management support and delivery design, we can influence individuals toward activated engagement and thus improve outcomes. This important work is evidence of how a focus on SMS led to significant improvement in clinical outcomes.

Perspectives

This work was based on identified needs at point of care by front line clinicians. How can we practice the art of motivational interviewing more efficiently in terms of time. Clinicians most often have clinical information before an encounter but the electronic medical record does not give insight on how the person thinks -- how the person is motivated. The co-author researchers listened to the clinician need for a feasible practice tool and a wonderful collaboration began. This work is evidence of our approach to implement a communication system to support population management with a real patient centered focus.

Lucina Kessler
columbus regional health- columbus indiana

Read the Original

This page is a summary of: Implementing person-centered communication in diabetes care: a new tool for diabetes care professionals, Patient Preference and Adherence, August 2019, Taylor & Francis,
DOI: 10.2147/ppa.s214092.
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