What is it about?
This article about the effect of training and development on higher education service quality
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Why is it important?
This article is important because it conformed the effect of training and development to enhance service quality
Perspectives
I hope this work help higher education institutions to invest in training and development to improve their employee's skills and knowledge to improve education service quality
Abd Al-aziz Al-refaei
University of Aden
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This page is a summary of: An Investigation on the Impact of Training and Development on Service Quality in the Higher Education Sector, SSRN Electronic Journal, January 2021, Elsevier,
DOI: 10.2139/ssrn.4120831.
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