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A "Good Jobs" strategy in service sectors, focusing on investing in employees and optimizing operations, can enhance competitive advantage by improving employee satisfaction, productivity, and customer satisfaction. This strategy involves improving wages and benefits, developing work schedules, promoting employee growth, and standardizing tasks. By focusing on employee well-being and empowerment, service companies can create a more positive work environment, leading to a more engaged and productive workforce.

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This page is a summary of: Deploying a 'Good Jobs' Strategy in Service Sectors for Enhancing Competitive Advantage, SSRN Electronic Journal, January 2021, Elsevier,
DOI: 10.2139/ssrn.4101860.
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