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This page is a summary of: Adaptação da Escala SERVQUAL para Avaliação da Qualidade dos Serviços na Construção de Edificações Multifamiliares, Revista de Administração da Unimep, August 2014, Instituto Educacional Piracicabano da Igreja Metodista, DOI: 10.15600/1679-5350/rau.v12n2p136-158.
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