What is it about?

Mobbing and discrimination in the workplace entail a series of negative effects, not only in the individual aspect, but also for the whole organization, like the possibility of losing its good image, leading to substantial financial losses, as well as a decline in morale across the company. This is why the organization’s internal policy aimed at prevention seems to be important. We conducted interviews with HR staff and trade union members in both companies, in order to compare the two organizations in terms of the internal preventive policy pursued, aimed at preventing unethical behavior, mobbing and discrimination. Our study also covered the subsequent reaction on the part of the managers of the two organizations to the report obtained from us and on the further recommendations constituting the basis for intervention at a later date.

Featured Image

Why is it important?

The results of our observations prove that aspects related to the external context, such as social aspects, mutual trust, organizational climate and the level of tolerance of mobbing in the workplace resulting from the management board’s attitude are very strongly linked with the frequency of such behavior. Both research and practical experience prove that important aspects in the fight against mobbing and in the prevention of the phenomenon include the organization’s management board’s firm and loudly expressed declaration, addressed to all the employees, and the management’s unambiguous and firm position, expressing disapproval and objection. The declarations should be accompanied by a genuine effort to explain and to resolve such issues in a fair manner.

Perspectives

The results of our analysis also confirm the views of Leymann (1996), who emphasizes that in the studies of unethical behavior in organizations, the aspects that play a key role are organizational determinants and problems related to the functioning of the whole community within the company, while personality-related aspects are important, but much less significant. We are convinced that further research into the effective prevention of mobbing and discrimination in organizations should focus on working conditions and on relations between people within the organization, but also on the attitudes of the companies’ managers.

Professor Agata Ewa Chudzicka-Czupała
SWPS Uniwersytet Humanistycznospoleczny

Read the Original

This page is a summary of: Mobbing and discrimination in companies. The importance of prevention, Polish Journal of Applied Psychology, March 2017, De Gruyter,
DOI: 10.1515/pjap-2015-0073.
You can read the full text:

Read

Contributors

The following have contributed to this page