Causal effect of differentiation strategy on organisational performance: the mediating effects of customer orientation and service innovation

Haim Hilman, Narentheren Kaliappen
  • J for International Business and Entrepreneurship Development, January 2016, Inderscience Publishers
  • DOI: 10.1504/jibed.2016.10000726

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http://dx.doi.org/10.1504/jibed.2016.10000726

The following have contributed to this page: Dr Narentheren Kaliappen