Relationship between the principles transmitted by consultants implementing the ISO 9000 standard and the loyalty of their clients

Frederic Marimon Viadiu, Eduard Cristobal Fransi
  • International Journal of Services Technology and Management, January 2006, Inderscience Publishers
  • DOI: 10.1504/ijstm.2006.011001

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The following have contributed to this page: Frederic Marimon