What is it about?

The work presented in this paper makes the following contribution: 1) Defining a new type of e-commerce (i.e. SEC). 2) Developing and testing a conceptual framework model to the e-loyalty in SEC (i.e. ELSEC).

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Why is it important?

The findings of this paper suggested recommendation to determine e-satisfaction in SEC.

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This page is a summary of: A conceptual framework of e-loyalty in social-based e-commerce, International Journal of Business Information Systems, January 2017, Inderscience Publishers,
DOI: 10.1504/ijbis.2017.10008182.
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