What is it about?
This study explored whether operant-based leadership training—rooted in behavioral learning principles—could lead to long-term improvements in managers' feedback behaviors. Municipal employees completed surveys over an 18-month period. Their managers were randomly assigned to either an experimental group, which received behavioral training, or a control group that did not. The results showed that employees with trained managers reported greater improvements in their managers' feedback behaviors. These improvements continued steadily throughout the entire 18 months without signs of decline. The study concludes that operant-based leadership training can effectively enhance and sustain managers’ feedback behaviors.
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Why is it important?
To support a healthy and efficient work environment, managers need to provide employees with meaningful and effective performance feedback. However, existing leadership training programs that target such practical skills often fail to show consistent long-term impact. The findings of this study suggest that integrating operant learning principles into leadership training can significantly enhance its long-term effectiveness. Adapting leadership behaviors to fit the specific work context appears to be an important factor in maintaining the benefits of leadership training over time.
Perspectives
I hope this article helps to enhance and inform future practices in leadership training interventions.
Martin Grill
University of Gothenburg
Read the Original
This page is a summary of: Recognizing employees’ contribution to effectiveness and values: A randomized waitlist-controlled trial of operant-based leadership training, PLOS One, April 2025, PLOS,
DOI: 10.1371/journal.pone.0320131.
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