What is it about?
There is a lack of attention to drive-thru services in the community pharmacy setting, particularly during the COVID-19 period in Malaysia, since the previously conducted studies focused on the drive-thru pharmacy in government hospitals and before the COVID-19 period, and drive-thru community pharmacy service is relatively new. Hence, this study aimed to explore the awareness, perceptions and believed advantages and disadvantages of drive-thru community pharmacies among the general population in Malaysia during COVID-19. Additionally, socio-demographic factors affecting the perceptions and use of drive-thru community pharmacy services were explored.
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Why is it important?
This research provides insight into the impact of instilling drive-thru pharmacies in Malaysia including the accessibility, workflow, pharmacist-patient interaction, and the general image of pharmacists depicted by the public. Further studies are needed to assess the use of DTCPS during COVID-19 on a larger scale public and as well from the healthcare perspective.
Perspectives
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This page is a summary of: Awareness, attitudes, and perceptions of drive-thru community pharmacy services among the general public in Malaysia during COVID-19: A cross-sectional study, PLoS ONE, March 2023, PLOS,
DOI: 10.1371/journal.pone.0282991.
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