What is it about?
Patient perspectives are typically measured through satisfaction and experience surveys. However, these do not capture all the information available from patients. This limits the usefulness of such tools in various health system interventions. We explored what patient perspectives were in Lebanon, using group discussions with patients. We identified various perspectives, including valuing of health and patient perceptions on each of the health system, and access and quality of care. We propose a framework linking Patient Perspectives to Value-Based Healthcare and Health System Performance.
Photo by National Cancer Institute on Unsplash
Why is it important?
Patient perspectives should be better understood, and patients more widely engaged within health systems, in a manner that is not only limited to their experience of healthcare. Engaging patients for their perspectives is essential for moving towards a patient and people-centered health system. Altogether, this would represent a return to a core aspect of early Hippocratic medicine, which is accompanying the patient and meeting their individual goals.
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This page is a summary of: Exploring patient perspectives: A qualitative inquiry into healthcare perceptions, experiences and satisfaction in Lebanon, PLoS ONE, August 2023, PLOS,
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