What is it about?

Medication counselling is the provision of verbal or written information about medicines to patients or their caregivers. After this counselling has been carried out, patients should ideally have enough information about their medicines (so they can use them properly & safely) and be satisfied with the counselling process. Consequently, we conducted a survey across 8 hospitals in Northwestern Nigeria to assess how much patients and/or their caregivers knew about their medicines after counselling had been conducted, and how satisfied they were with the counselling process.

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Why is it important?

Medication knowledge and satisfaction with counselling are linked to the optimal use of medication by patients. Therefore, assessing these parameters are important steps in evaluating the quality of services provided and identifying areas for improvement.


Although patients and caregivers largely seemed satisfied with the medication counselling they had received, they need to be provided with a lot more information during medication counselling so they can use their prescribed medicines properly.

Samirah Abdu-Aguye
Ahmadu Bello University

Read the Original

This page is a summary of: An exploratory study of outpatient medication knowledge and satisfaction with medication counselling at selected hospital pharmacies in Northwestern Nigeria, PLoS ONE, April 2022, PLOS,
DOI: 10.1371/journal.pone.0266723.
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