Effects of Job Standardization and Job Satisfaction on Service Quality

  • A Study of Frontline Employeesin Northern Cyprus
  • Osman M. Karatepe, Turgay Avci, Huseyin Arasli
  • Services Marketing Quarterly, April 2004, Taylor & Francis
  • DOI: 10.1300/j396v25n03_01

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

http://dx.doi.org/10.1300/j396v25n03_01

The following have contributed to this page: Prof. Dr. Osman M. Karatepe

join the fight against climate change

Our simple summaries of climate research help you take action

Read now

climate-change.info