Quality monitoring and use of statistical data in the care home

What is it about?

Abstract: When it comes to essential decisions on resource planning, a management system combining quality and clinical data can help care home providers ‘see the people’ in their care rather than simply rely on quantitative statistics. Enhanced quality monitoring has a number of direct benefits including the potential for increased resident satisfaction and broader scope for advancing the professional development of staff.

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Why is it important?

The use of action plans and decision making based on the best possible interpretation of information will inevitably lead to increased resident satisfaction, enhanced reputation and improved CQC ratings.