What is it about?
The paper explores the drivers of employee engagement especially the influence of leadership style. The study is based on the data collected from 340 front-line employees from five organizations across the service sector in the Delhi—National Capital Region (NCR) of India.
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Why is it important?
Employee engagement is considered critical for productive workplaces; despite differences in its conceptualization and measurement, researchers and consulting firms all agree that increased engagement drives various performance outcomes and results at all levels. Therefor, critical to understand what drives engagement.
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This page is a summary of: Drivers of Employee Engagement: The Role of Leadership Style, Global Business Review, July 2016, SAGE Publications,
DOI: 10.1177/0972150916645701.
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