What is it about?

This article analyzes how ice hockey coaches raise complaints against referees in postgame press conferences (PGPCs). It shows how complaints are formulated and made hearable as complaints through implicit and explicit verbal and bodily cues.

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Why is it important?

It reveals a tension between the normative expectations of the coaches to stand by their team, which may include criticizing referees, while respecting referees as guardians of sporting ethics and acknowledging the increased demands for media attention.

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This page is a summary of: Coaches’ Self-Initiated Complaints About Referees in Ice Hockey Postgame Press Conferences, Communication & Sport, October 2019, SAGE Publications,
DOI: 10.1177/2167479519878666.
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