What is it about?
It is about the cross-national comparison of union attitudes of call center workers from Britain and India and the factors that shape the union attitudes in two different nations.
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Why is it important?
It is important since cultural variables which have received a considerable attention in the scholarship were found of no significance compared to the labour market characteristics of the country which plays a critical role in shaping call center workers employed in Britain and India.
Perspectives
Important for scholar still searching the determinants of union attitudes among workers from emerging economy sector from a cross national comparative perspective.
Santanu Sarkar
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This page is a summary of: Do cultural differences explain differences in attitudes towards unions? Culture and attitudes towards unions among call centre workers in Britain and India, Industrial Relations Journal, January 2014, Wiley,
DOI: 10.1111/irj.12042.
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