What is it about?

This study examines how resilience enhances employee creativity in the face of challenging work conditions. Drawing on Conservation of Resources (COR) theory, it proposes that resilient employees—those capable of recovering and maintaining emotional stability under pressure—are better able to transform stress into creative action. Rather than seeing resilience as a passive shield against strain, the study conceptualizes it as an active energy resource that helps employees reframe pressure as an opportunity to experiment and problem-solve. Using data from Angolan employees in the energy sector, the study tests how three adverse job conditions—work overload, organizational rigidity, and politics—moderate the resilience–creativity link. Results reveal a counterintuitive pattern: these demanding conditions strengthen rather than weaken resilience’s positive effect on creativity. When resilient employees face pressure or limited flexibility, they become more resourceful, turning adversity into a catalyst for creative performance. The findings suggest that innovation can emerge even in rigid or stressful workplaces—provided employees possess the personal resources to adapt and persevere. Organizations can harness this potential by fostering resilience through training, mentoring, and autonomy-building initiatives. At the same time, they should recognize that adversity, when not excessive, can serve as a motivational force that pushes employees to think creatively and find novel solutions to demanding challenges.

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Why is it important?

This study is unique because it challenges the dominant assumption that stress and adversity inevitably stifle creativity. Instead, it shows that resilience and adverse conditions interact synergistically, such that work overload, rigidity, and politics intensify—rather than suppress—the creative outcomes of resilience. This theoretical refinement of COR theory positions resilience as a resource that flourishes under challenge, transforming strain into innovation through active coping and persistence. It is also timely, as contemporary organizations increasingly operate under high pressure, bureaucratic constraints, and internal competition. Conducted in Angola, a developing economy characterized by uncertainty and structural rigidity, the study captures the realities of employees who must innovate under constraint. Its message is clear: adversity need not destroy creativity—it can reveal it. By cultivating resilience, organizations can transform stress into a strategic advantage, turning challenging contexts into environments where creative energy thrives.

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This page is a summary of: Resilient employees are creative employees, when the workplace forces them to be, Creativity and Innovation Management, June 2019, Wiley,
DOI: 10.1111/caim.12328.
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