What is it about?
This research asked whether believing that a rival group sees your own group as fully human changes how you respond to an offer of help from that group. Across three experiments with 601 people in Kosovo and North Macedonia, participants first read a brief, fictional news report describing how the other group had rated their own group and the participant's group on a scale of how "evolved and civilized" each group seemed. In some versions, the other group rated the participant's group just as highly as their own (meta-humanization). In others, the other group rated the participant's group as less evolved (meta-dehumanization), rated them with similar liking but not necessarily the same humanity (meta-liking), or no extra information was given at all (control). Participants then either imagined receiving spontaneous help from a member of the other group, or read an invented social media post describing the same situation happening to a fellow group member. Those who believed the other group saw them as fully human attributed more genuine, caring motives to the helper, were more willing to accept the help, and felt more open to future contact with that group than participants in any of the other conditions. Simply believing the other group liked them was not enough to produce the same effect; feeling recognised as human specifically was what mattered.
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Why is it important?
Peacebuilding and integration efforts often focus on getting people from opposing groups to like one another. This research suggests that liking may not be the most important ingredient. What seemed to matter more was whether people believed the other side saw them as fully human in the first place. When that belief was in place, an offer of help from the other group was read as genuine, and people became more willing to accept it and to stay open to future contact, even in settings shaped by real historical tension. This points to a concrete, low-cost lever for reconciliation work: communicating that one group recognises the full humanity of another, for instance through public messaging, media coverage, or shared survey results, may do more to unlock the benefits of cross-group kindness than messaging focused on warmth or likability alone.
Perspectives
I wanted to understand why an outgroup's kindness is sometimes accepted and sometimes met with suspicion, and I kept coming back to the idea of being seen, not just liked, by the other side. Working in Kosovo and then in North Macedonia let us test this idea in two settings with very different histories, one shaped by a violent and recent war, the other by a long-running political dispute. In both, the belief that the other group recognised our participants' group as fully human changed how a stranger's offer of help was read, separately from how much participants liked that group overall. That distinction has stuck with me. People can feel positively toward another group without ever feeling truly seen by them, and it may be that second feeling that does more of the work in repairing trust.
Dr Islam Borinca
National University of Ireland Maynooth
Read the Original
This page is a summary of: Meta‐humanization enhances positive reactions to prosocial cross‐group interaction, British Journal of Social Psychology, March 2021, Wiley,
DOI: 10.1111/bjso.12435.
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