The relation between employee characteristics and knowledge sharing

  • Jana Matošková, Ottó Bartók, Lucie Tomancová
  • VINE Journal of Information and Knowledge Management Systems, November 2020, Emerald
  • DOI: 10.1108/vjikms-05-2020-0092

Which employee characteristics facilitate knowledge sharing in the organizations

Photo by Sebastian Herrmann on Unsplash

Photo by Sebastian Herrmann on Unsplash

What is it about?

This paper aims to explore which employee characteristics facilitate knowledge sharing in the organizations and to examine the dimensions of these characteristics. Opinion-based questionnaires among employees in Czech companies were applied. The findings support the idea that specific individual employee characteristics increase knowledge sharing in the organization. Four categories of potentially appropriate employee individual characteristics were suggested: social and communication skills; positive work feelings; competences for problem-solving; and employee’s self-efficacy. However, only employee’s positive work feelings and self-efficacy significantly predicted the extent of knowledge sharing in the organization.

Why is it important?

Knowledge sharing among employees becomes crucial in today’s competitive world to foster organizational performance. One way how to support it is to develop such employee characteristics that are vital for this process. The results of the study can be used in recruiting new employees and managerial decision-making. The recruitment methods and the selection methods deployed should enable the firm to attract those whose values are in harmony with the organization’s values. Managers should build a work environment that promotes greater and more trusting ties among employees via organizing social activities for employees, a supervisor’s acceptance of an employee’s autonomy and responsibility and increasing employees’ confidence in their abilities.


Dr. Jana Matošková
Tomas Bata University in Zlín

This is one of the first studies to investigate dimensions of employee knowledge-oriented characteristics. It supports the idea that some individual employee characteristics boost spontaneous knowledge sharing behaviour.

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The following have contributed to this page: Dr. Jana Matošková