Examining the implementation of ISO 9001 in Indonesian construction companies

  • Debby Willar, Vaughan Coffey, Bambang Trigunarsyah
  • The TQM Journal, January 2015, Emerald
  • DOI: 10.1108/tqm-08-2012-0060

ISO 9001 in construction industry

What is it about?

The current status of the ISO 9001 being implemented by Indonesian construction companies are evaluated in terms of: (1) the relationships between barriers and the effectiveness of ISO 9001 implementation, (2) the relationships between the barriers and performance of the certified construction companies, and (3) the relationships between the effectiveness of ISO 9001 implementation and the performance of the certified construction companies.

Why is it important?

The research findings reinforced the value of pursuing more effective QMS-ISO 9001 implementation within construction companies.


Dr Debby - Willar
Manado State Polytechnic

The study results reported in this article contribute to and enrich the literature in the area of construction organisations.

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The following have contributed to this page: Dr Debby - Willar and Dr Bambang Trigunarsyah

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