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Many companies say they are purpose-driven, but struggle to turn this idea into clear actions. This article introduces a simple tool that helps leaders connect their organisation’s purpose with innovation, customer value and long-term relationships. Using this framework, managers can make better decisions, coordinate teams more effectively and respond more confidently to changes in their environment. The article shows how leaders can use this approach in everyday practice to improve strategy, communication and collaboration.

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This page is a summary of: Leading with purpose: the PIVOTAL Infinity Marketing Canvas for strategy, innovation and long-term value, Planning Review, March 2026, Emerald,
DOI: 10.1108/sl-11-2025-0398.
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