Beyond virtuality: from engagement platforms to engagement ecosystems

Christoph F. Breidbach, Roderick Brodie, Linda Hollebeek
  • Managing Service Quality, November 2014, Emerald
  • DOI: 10.1108/msq-08-2013-0158

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http://dx.doi.org/10.1108/msq-08-2013-0158

The following have contributed to this page: Dr Christoph F Breidbach and Dr Linda Hollebeek