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The study advances the understanding of the creation and relevance of organizational citizenship in higher education organizations by highlighting the role of employees and leadership in this regard. Our results offer implications for further research and for the leadership of higher education organizations.

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This page is a summary of: Organizational climate: citizenship behavior, idiosyncratic deals and leader–member exchange, Management Decision, October 2025, Emerald,
DOI: 10.1108/md-01-2025-0012.
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