QFD application using SERVQUAL for private hospitals: a case study

Hatice Camgöz‐Akdağ, Mehveş Tarım, Subash Lonial, Alim Yatkın
  • Leadership in Health Services, July 2013, Emerald
  • DOI: 10.1108/lhs-02-2013-0007

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http://dx.doi.org/10.1108/lhs-02-2013-0007

The following have contributed to this page: Professor Subhash C Lonial