Customer engagement in CSR: a utility theory model with moderating variables

Wade Jarvis, Robyn Ouschan, Henry J. Burton, Geoffrey Soutar, Ingrid M. O’Brien
  • Journal of Service Theory and Practice, July 2017, Emerald
  • DOI: 10.1108/jstp-04-2016-0081

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http://dx.doi.org/10.1108/jstp-04-2016-0081

The following have contributed to this page: Professor Geoffrey N. Soutar