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Social marketing can effectively integrate offline and digital channels through an omnichannel approach, across stages of change, to better influence and facilitate behavior change. Mobile apps play an important role in this process.

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This page is a summary of: Applying the omnichannel social marketing model through stages of change (OSMM) to foster saving behaviors, Journal of Social Marketing, August 2026, Emerald,
DOI: 10.1108/jsocm-07-2025-0222.
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