Antecedents of the client’s trust in low- versus high-consequence decisions

  • Mellina da Silva Terres, Cristiane Pizzutti dos Santos, Kenny Basso
  • Journal of Services Marketing, February 2015, Emerald
  • DOI: 10.1108/jsm-11-2013-0295

Trust and Consequences Decisions

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The following have contributed to this page: Dr Mellina da Silva Terres and Dr Kenny Basso

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