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YouTube videos and user comments are used to design field experiments for applying theory in a naturalistic, real-world setting to predict how consumer sentiment will vary for different types of brands.
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This page is a summary of: Automated text analyses of YouTube comments as field experiments for assessing consumer sentiment towards products and brands, Journal of Product & Brand Management, September 2021, Emerald,
DOI: 10.1108/jpbm-01-2021-3341.
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