Accelerating employee-related scholarship in service management

  • Research streams, propositions, and commentaries
  • Mahesh Subramony, Karen Ehrhart, Markus Groth, Brooks C. Holtom, Danielle D. van Jaarsveld, Dana Yagil, Tiffany Darabi, David Walker, David E. Bowen, Raymond P. Fisk, Christian Grönroos, Jochen Wirtz
  • Journal of Service Management, October 2017, Emerald
  • DOI: 10.1108/josm-02-2017-0055

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The following have contributed to this page: Christian Grönroos and Jochen Wirtz