What is it about?
Four main service clusters were identified that support the physical, digital and social parts of knowledge worker day. Three new service clusters were identified based on the knowledge transfer theory and workplace components.
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Why is it important?
This research helps to think about service development for workplace providers in a holistic way.
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This page is a summary of: Towards responsive workplaces – identifying service paths for time- and place-independent work, Journal of Corporate Real Estate, September 2017, Emerald,
DOI: 10.1108/jcre-10-2016-0034.
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