Testing the mediation effects of contingent factors on the relationship between management control systems and performance in higher education institutions

What is it about?

This study examines the mediating role of three psychological contingent factors: collegiality, creativity, and job satisfaction, on the relationship between management control system (MCS) implementation and performance of study programs in higher education institutions (HEIs). This study also examines the impact of contingent factors from organizational aspects such as HEI types, lecturer’s age, experience, and qualifications.

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