Using Twitter to engage with customers: a data mining approach

  • Shintaro Okazaki, Ana M. Díaz-Martín, Mercedes Rozano, Héctor David Menéndez-Benito
  • Internet Research, June 2015, Emerald
  • DOI: 10.1108/intr-11-2013-0249

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The following have contributed to this page: ANA M. DÍAZ-MARTÍN and Dr Hector David Menendez