Excellence models in the public sector. Relationships between enablers and results

Hendry Raharjo, Roberta Guglielmetti Mugion, Henrik Eriksson, Ida Gremyr, Laura Di Pietro, Maria F Renzi
  • International Journal of Quality and Service Sciences, March 2015, Emerald
  • DOI: 10.1108/ijqss-01-2015-0011

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http://dx.doi.org/10.1108/ijqss-01-2015-0011

The following have contributed to this page: Professor maria francesca renzi and Dr Laura Di Pietro