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This paper links digital government service quality with organisational intelligence traits and occupational stress among the service providers in the public sector.

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This page is a summary of: A conceptual model of the relationship between organisational intelligence traits and digital government service quality: the role of occupational stress, International Journal of Quality & Reliability Management, April 2022, Emerald,
DOI: 10.1108/ijqrm-10-2021-0371.
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