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Industry 4.0 technologies and lean practices are being adopted in many industry sectors for technology advancement and operational performance improvement. We show for the first time how inter-dependencies of each concept influence the overall healthcare operational performance, from both patient and staff perspectives.

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This page is a summary of: Adoption of Industry 4.0 and lean concepts in hospitals for healthcare operational performance improvement, International Journal of Productivity and Performance Management, August 2021, Emerald,
DOI: 10.1108/ijppm-12-2020-0654.
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