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Engaged employees help organisations perform well, but not all engagement strategies necessarily work. Only when managers recognise employees’ job ability and effort can their engagement strategies work. That is, managers' recognition means much to the employees.
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This page is a summary of: The efficacy of high-performance-work-practices (HPWPs) in enhancing employee engagement and service-oriented organisational citizenship behaviour: a qualitative study of hotel managers and employee, Organizational Analysis, November 2024, Emerald,
DOI: 10.1108/ijoa-05-2024-4545.
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