Impact of other customers on service quality evaluation and revisit intention in hospitality services

Aditi Sarkar Sengupta, Sreejesh S. Pillai
  • International Journal of Culture Tourism and Hospitality Research, June 2017, Emerald
  • DOI: 10.1108/ijcthr-08-2015-0090

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http://dx.doi.org/10.1108/ijcthr-08-2015-0090

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