An empirical examination of the antecedents of training transfer in hotels: the moderating role of supervisor support

What is it about?

Currently, the global hotel industry is faced with the challenge of a growing skills gap. Contrary to expectations, the shortage of skilled employees persists despite improved access to training. This implies that the cause of the shortage is not the lack of training, but a general lack of understanding of how training is transferred to practice. Therefore, the current study uses an empirical approach to test a transfer of training model that can be applied to the hotel sector. The findings reveal, to a high and significant degree, that the antecedents of transfer of training are opportunity to perform and motivation to transfer, while supervisor support is a significant moderator.

Featured Image