Some empirical observations of service quality in construction

P.E.D. LOVE, J. SMITH, G.J. TRELOAR, H. LI
  • Engineering Construction & Architectural Management, February 2000, Emerald
  • DOI: 10.1108/eb021144

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http://dx.doi.org/10.1108/eb021144

The following have contributed to this page: John Curtin Distinguished Professor Peter Love