Service quality dimensions and customer satisfaction in a Brazilian university context

Luciene Eberle, Gabriel Sperandio Milan, Eric Dorion
  • Benchmarking An International Journal, October 2016, Emerald
  • DOI: 10.1108/bij-09-2014-0089

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http://dx.doi.org/10.1108/bij-09-2014-0089

The following have contributed to this page: Dr Eric Charles Henri Dorion and Dr Gabriel Sperandio Milan