Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services (3PL)

Gerson Tontini, Klaus Solberg Söilen, Ricardo Zanchett
  • Asia Pacific Journal of Marketing and Logistics, November 2017, Emerald
  • DOI: 10.1108/apjml-09-2016-0173

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http://dx.doi.org/10.1108/apjml-09-2016-0173

The following have contributed to this page: Dr Gerson Tontini