Emotional labour and its outcomes: a study of a Philippine call centre

Cynthia P. Ruppel, Randi L. Sims, Peter Zeidler
  • Asia-Pacific Journal of Business Administration, September 2013, Emerald
  • DOI: 10.1108/apjba-02-2013-0008

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication


The following have contributed to this page: Dr Cynthia P Ruppel

In partnership with: